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TENANTS
We are committed to providing our tenants with a comfortable and hassle-free living experience. This section offers important information and resources to help you understand our processes and policies, making your stay with us as smooth as possible.
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TENANT INFORMATION
Application Process
Applying for one of our rental properties is simple and straightforward. Begin by completing our online application form, where you will provide essential information about your employment, rental history, and references. Our team will review your application and get in touch with you promptly to discuss the next steps.
Lease Signing
Once your application is approved, we will schedule a lease signing appointment. During this meeting, you will review and sign the lease agreement, which outlines the terms and conditions of your tenancy. We will also provide an overview of the property rules and answer any questions you may have.
Move-In Policy
Moving into your new home should be an exciting and stress-free experience. Our move-in policy ensures that your transition is smooth. We will provide a move-in checklist, conduct a walkthrough of the property with you, and address any immediate concerns or questions.
Tenant Insurance
Protecting your personal belongings is important. We require all tenants to obtain renters' insurance, which provides coverage for your possessions in case of theft, fire, or other unexpected events. Our team can recommend reputable insurance providers if you need assistance.
Rent Payments
Paying your rent has never been easier. We offer several convenient payment options, including online payments through our secure tenant portal. You can set up automatic payments, pay via credit card, or use electronic bank transfers to ensure your rent is paid on time every month.
Repair Request
If you encounter any maintenance issues or need repairs in your unit, simply submit a repair request through our tenant portal. Our maintenance team will review your request and schedule the necessary repairs promptly. For emergency repairs, please contact us immediately through our 24/7 emergency hotline.
Move-Out Policy
When it’s time to move out, our move-out policy ensures a smooth and hassle-free process. We require a written notice of your intent to vacate at least 30 days prior to your move-out date. Our team will conduct a final inspection of the property, and we will provide you with guidelines on how to leave the unit in good condition to ensure the return of your security deposit.
FAQ
Rent can be paid online through our secure tenant portal or pay via credit card, or use electronic bank transfers.
Submit a repair request through our tenant portal. Our maintenance team will review and address your request promptly. For emergency repairs, please contact us immediately through our 24/7 emergency hotline.
Provide a written notice of your intent to vacate at least 30 days prior to your move-out date. Our team will schedule a final inspection of the property.
Yes, tenants’ insurance is required to protect your personal belongings. We can recommend reputable insurance providers if you need assistance.
You can contact us through the tenant portal, by phone, or via email. For emergency repairs, please use our 24/7 emergency hotline.
Download our rental application form and fill it out. Once completed, send it back to us by uploading it via the contact us section on our website.